sungaiLegal Notice
We at sungai operate an online entertainment service available only where local law permits. This notice sets out the jurisdictional boundaries of our operation, our commitment to legal compliance, and your responsibility to verify your eligibility before accessing our platform.
Our service is not available in all territories. We do not offer our services in jurisdictions where online wagering is prohibited by statute. Users are responsible for verifying that their access and use of sungai comply with the laws of their own jurisdiction. We do not actively market sungai in prohibited regions and reserve the right to restrict or suspend accounts that access from such locations.
Service availability and jurisdiction
We at sungai operate under a jurisdiction-restricted access model. Our platform is available in supported jurisdictions where online gaming and sportsbook services are permitted by applicable law. Access from Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported cities in Indonesia is permitted where local regulation allows; however, we do not offer services in any territory where we become aware that such activity is prohibited.
sungai does not hold a licence in any specific country. We do not represent that our service is licensed, regulated, or endorsed by any government body. Our operation is subject to the terms of this legal notice and our broader terms of use, which take precedence in case of conflict with any marketing material.
User responsibility
We do not verify the legality of access from every location. Users must determine whether accessing sungai complies with their own jurisdiction's law before opening an account.
Account eligibility and enforcement
Our sungai account policy requires that you are of legal age in your jurisdiction and eligible to participate in online gaming services. We perform age verification during the account-opening process by requesting your date of birth and national ID. False information provided during signup results in immediate account suspension.
We enforce geographical restrictions at account level. If we detect access to sungai from a jurisdiction where we do not operate, or if we become aware that you are accessing from a prohibited location, we will suspend your account and initiate a withdrawal of your balance to your registered payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet).
Data, privacy, and cross-border transfers
When you use sungai, your data is subject to our Privacy Policy. Your personal information, including ID documents uploaded during verification, may be processed on servers located outside your home jurisdiction. By creating an account on sungai, you consent to this transfer. We maintain standard security practices to protect your data in transit and at rest.
We at sungai comply with applicable data protection law in supported jurisdictions. If you have questions about how your data is handled, refer to our Privacy Policy or contact our legal team via the support dashboard.
Key points
- sungai is available only where local law permits.
- Users must verify their own eligibility before accessing the platform.
- We suspend accounts accessed from prohibited jurisdictions.
- sungai does not hold a government licence in any specific country.
- Your data may be processed on servers outside your jurisdiction.
Contact and legal inquiries
If you have questions about this legal notice, your eligibility to access sungai, or our jurisdiction policy, contact our legal team through the Account > Support section in your dashboard. We respond to legal inquiries within five business days. For general account or payment questions, use our standard support channel.
This legal notice applies to all users of sungai. We reserve the right to update this notice at any time. Material changes will be communicated via email to your registered account address. Continued use of sungai after such notice constitutes acceptance of the updated legal notice.
Our sungai commitment is to operate transparently within applicable law. We do not market our service to prohibited jurisdictions, and we enforce access restrictions consistently. Users are our partners in maintaining this commitment; if you have concerns about service availability in your location, consult local legal counsel before opening an account.